Legal Documents
Privacy Notice
Your privacy is our priority. This notice explains how Tender Prime collects and processes your personal information through our services.
Last Updated: May 08, 2026
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Tender Prime and its affiliates (collectively "Tender Prime") collect and process your personal information through Tender Prime websites, devices, products, services, online marketplace and applications that reference this Privacy Notice (together "Tender Prime Services").
By using Tender Prime Services you agree to our use of your personal information (including sensitive personal information) in accordance with this Privacy Notice. You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information with third parties for the purposes set out here.
01What Personal Information Do We Collect?
Information You Give Us
Identifying information like name, address, phone numbers, payment information, location, and official identity documents (e.g., PAN).
Automatic Information
IP address, login details, device location, content interaction, metrics (errors/usage), and full URL clickstream history.
We collect your personal information in order to provide and continually improve our products and services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Tender Prime Services.
02For What Purposes Do We Use Your Data?
Purchase & Delivery
Taking orders, processing payments, and communicating about updates.
Troubleshoot & Improve
Analyzing performance, fixing errors, and improving usability.
Recommendations
Personalizing features and products that might interest you.
Comply with Laws
Collecting info required by regulation (e.g., identity verification).
Advertising
Displaying interest-based ads (without using personally identifiable info).
Fraud Prevention
Protecting the security of our customers and Tender Prime.
How Secure is My Information?
We design our systems with your security and privacy in mind. We work to protect the security of your personal information during transmission by using encryption protocols and software.
- Follows PCI DSS for payment card data
- Encryption protocols for data transmission
Pro Tip:
It is important for you to protect against unauthorized access to your password and to your computers and devices. Be sure to sign off when finished using a shared computer.
04What Information Can I Access?
You can access your information, including your name, address, payment options, and purchase history in the "Your Account" section.
05What Choices Do I Have?
Many of our Tender Prime Services include settings that provide you with options as to how your information is being used:
Opt-out of Communications
Adjust your Customer Communication Preferences if you do not want to receive e-mail.
Interest-Based Ads
Adjust your Advertising Preferences to choose what you see.
Cookie Controls
Most browsers allow you to block cookies altogether.
